Train strikes in Italy: what happens and what to do
Railway strikes in Italy are regulated by Law 146/1990 and the Guarantee Commission. This means that even during a strike, some trains must continue running during so-called guaranteed service hours.
Trenitalia guaranteed service hours
During national strikes, Trenitalia guarantees minimum service:
- Morning window: from 6:00 to 9:00
- Evening window: from 18:00 to 21:00
Trains departing within these windows will reach their destination even if the strike is ongoing.
Important: Guaranteed hours refer to the departure time from the origin station, not from your intermediate station. Always check the train's original departure time.
Italo guaranteed service hours
Italo applies the same guaranteed windows:
- 6:00 - 9:00 (morning)
- 18:00 - 21:00 (evening)
Italo publishes the list of guaranteed trains on their website 24 hours before the strike.
Regional train guaranteed hours
For regional trains, guaranteed hours may vary by region. Generally:
- 6:00 - 9:00 (morning)
- 18:00 - 21:00 (evening)
- Some regions extend windows to 9:30 or start from 17:30
Always check the Trenitalia Regional website for your area.
Types of strikes
National strike
Involves all railway personnel nationwide. Maximum impact on all lines.
Regional strike
Limited to a specific region. Long-distance trains (Frecce, Intercity) may be delayed but usually run.
Crew-only strike
Can cause cancellations even outside strike hours, due to staff shortages at shift changes.
"Work-to-rule" slowdown
Personnel strictly applies all regulations, causing slowdowns without formal service interruption.
Your rights during a strike
If your train is cancelled due to a strike:
- Full refund of the unused ticket
- Free re-routing on another available train
- No additional cost for ticket changes
- For season tickets, check specific conditions on the carrier's website
Tip: Check on Treniamo if your train is cancelled before heading to the station. Trains are marked as suppressed in real-time.
How to check if your train is running
- Treniamo: Search your train number to see real-time status
- Trenitalia.com: Publishes guaranteed train list 24 hours before
- ItaloTreno.it: Guaranteed trains listed in "Info & Assistance"
- Trenitalia/Italo apps: Push notifications for cancellations
Frequently asked questions
How long does a railway strike last?
Most strikes last 24 hours (from 21:00 the day before to 21:00). Some short strikes last 4-8 hours.
Do Frecce and Intercity trains run during strikes?
Long-distance trains in guaranteed windows yes, but outside the windows they may be cancelled. Trenitalia publishes the guaranteed train list.
Can I take a different train if mine is cancelled?
Yes. You can board the first available train of the same or lower category at no extra charge.
How do I claim a refund for a strike?
Through the Trenitalia/Italo app, online on the website, or at the ticket office. Claims must be made within 12 months.
Monitor trains in real-time
During strikes, use Treniamo to:
- Check which trains are actually running
- Monitor real-time delays
- See cancelled trains on your route